Shipping policy

Neravault Ships in USA and WorldWide. 
Please carefully read the shipping policies below to better understand the logistics.

At Neravault, we work with trusted suppliers and warehouses worldwide to bring you a wide range of high-quality products. Depending on the product and supplier, shipping times may vary.

Neravault USA Delivery

Fast Shipping (CJ Warehouses in the US):

Delivery: 5–10 business days

Products shipped from US-based warehouses usually arrive within a week, sometimes up to 10 days.

Standard Shipping (Global Partner Suppliers via Dsers/AliExpress):

Delivery: 15–30 business days

Some products ship from overseas, so it can take 2–3 weeks depending on customs and carrier delays.

Note: Shipping times starts from the day your order is confirmed your tracking number will be sent to you to track your order. 


Some products are fulfilled by specialized warehouses for faster delivery, while others are shipped from global partner suppliers. This allows us to offer a wider variety of products at competitive prices.

Important:

Delivery times start from the day your order is confirmed.

While we strive for timely delivery, delays may occur due to customs, weather, or other factors beyond our control.


🌍 Shipping Policy (Worldwide)


Processing Time


  • Orders are processed within 1–3 business days after payment is confirmed.
  • Once processed, your order is handed over to our trusted suppliers for fulfillment.

Shipping Time & Delivery

 


  • We offer worldwide shipping.
  • Standard delivery times are:
    • USA & Canada: 5–15 business days
    • Europe: 7–20 business days
    • Asia & Oceania: 7–20 business days
    • Rest of the World: 10–30 business days

  • Delivery times may vary depending on the supplier location, customs clearance, and your shipping address.

Shipping Costs

 


  • Shipping costs are calculated at checkout and depend on your location and the supplier’s rates.
  • Some products may include free shipping, which will be clearly marked on the product page.

Tracking

 


  • Once your order is shipped, you’ll receive a tracking number by email.
  • You can track your shipment through our Order Tracking page.

Delays

 


  • While we do our best to ensure timely delivery, please note that shipping times may be affected by factors beyond our control (customs, weather, courier delays).
  • If your order is significantly delayed, contact us at james@neravault.com and we’ll work with the supplier to resolve the issue.

Incorrect Address Disclaimer

 


  • Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Customs, Duties & Taxes

 


  • International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.